Annual Conference
April 21st, 2006
University of Massachusetts Amherst, Mullins Center

Leveraging Our Strengths: Alliances, Interdependencies and Developing Services:
Program Details, Speaker Biographies, Special Conference Edition Newsletter




Morning Keynote Address Titles, Summaries and Speakers:Delivering Services and Products that Make a Difference - Understanding and making sense of an organization's context is critical for delivering useful services and products. This presentation focuses on a proven framework for identifying individual and organizational information needs in the context of organizational objectives and partnership opportunities. Examples will be used to demonstrate the value and effectiveness of the framework in corporate, non-profit, and academic settings.

Mary Lee Kennedy, Executive Director, Baker Library, Harvard Business School is tasked with establishing and knowledge and information strategy for Harvard Business School. Previous to HBS, Mary Lee was Director of the Knowledge Network Group at Microsoft Corporation in Redmond, WA with overall responsibility for the global knowledge management program. Her experience includes leading global initiatives in Fortune 500 companies in high-tech, research, manufacturing, energy, and in top tier academic settings.
Presentation (PowerPoint file - 349 kb)


Alliances, Interdependencies, & the Information Commons - This presentation examines the interdependent levels of physical, digital, and human resources that define an Information Commons, and the collaborative development of social resources that support a Learning Commons. It presents the IC/LC not as an exemplar of technology per se, but as a model of how an organization may reshape itself around people using technology in pursuit of learning.

Donald Beagle, Director of Library Services at Belmont Abbey College (near Charlotte, NC), was formerly Associate University Librarian & Head of the Information Commons at the University of North Carolina?Charlotte. He received his Masters in Library Science from the University of Michigan and a Graduate Certificate in Public Administration from the Institute of Government at the University of North Carolina at Chapel Hill. Mr. Beagle has two books forthcoming; The Information Commons Handbook, under contract to Neal-Schuman Publishers, and Poet of the Lost Cause, a life of the Civil War poet Abraham Ryan, under contract to the University of Tennessee Press.
Presentation (PowerPoint file - 911 kb)


Understanding Users to Develop Better Library Services - While we may think we understand what services our library patrons may want, our assumptions often miss the mark. This presentation will discuss some techniques for eliciting patron and library staff input into the development of new library services.

Susan Gibbons is the Associate Dean for Public Services & Collection Development for the University of Rochester?s, River Campus Libraries. Ms. Gibbons earned an MLS and M.A. in history from Indiana University, professional MBA from the Isenberg School of Management, University of Massachusetts and is currently pursuing a doctorate in higher education administration at the University of Rochester. She held library positions at Indiana University and University of Massachusetts, Amherst before moving to Rochester, N.Y., in 1999, where she directed a two-year Library Services and Technology Act (LSTA) grant focused on electronic book use in public, academic and school libraries. Most recently, Ms. Gibbons research has focused on the issues concerning faculty adoption of institutional repository systems and the intersection of technology, education and libraries. She has published and presented on various library information technology topics, including institutional repositories, electronic books and library course management systems. Her research has been cited in many publications, including the New York Times, Chronicle of Higher Education, Le Monde, and Publishers Weekly. In 2005 she was named one of Library Journal's "Movers & Shakers."Nancy Fried Foster is Lead Anthropologist for River Campus Libraries and Co-Manager of the Digital Initiatives Unit. She has a Diploma in Social Anthropology from the University of Oxford and a Ph.D. in Applied Anthropology from Columbia University. She has conducted work-practice studies with faculty members and students at the University of Rochester on their research and library practices. She has also studied the work practices of librarians and library staff members to help them improve the web-based tools they use. Dr. Foster has extensive research experience in small-scale societies in the Amazon and Papua New Guinea, as well as in educational and other institutions in the U.S. and Britain. Dr. Foster is a member of the AnthroSource Steering Committee of the American Anthropological Association.
Presentation (PowerPoint - 199 kb)
Handout (Word document)


Afternoon Session Titles, Summaries and Presenters:Expanding Collections through Collaboration - Panelists discuss NExpress, a cooperative resource sharing venture among six New England academic libraries in Maine and Massachusetts. Using INN-Reach software from Innovative Interfaces, the libraries maintain their local systems and share a union database. Libraries benefit from dramatically expanded collections. Patrons benefit by self-initiated borrowing, streamlined delivery, and fast receipt of requested materials. NExpress libraries have also been key development partners of the INN-Reach Non-returnables module. NExpress members are: Bates College, Bowdoin College, Colby College, Northeastern University, Wellesley College, and Williams College.

Sherrie Bergman has been Librarian of Bowdoin College since 1992. Previously she was Librarian at Wheaton College in Massachusetts and Library Director at Roger Williams College. She recently was elected to a second term on the SPARC Steering Committee. The Bowdoin College Library has been working in close collaboration with the libraries of Colby and Bates Colleges as the CBB consortium for over 20 years. CBB library activity includes priority ILL service, a six-day a week delivery service and participation in the Maine Infonet INN-Reach system that offers a statewide catalog and direct patron ILL requesting. Sherrie earned her B.A. at Brooklyn College and her M.S. in Library Science at Columbia University.Walter Komorowski is Head of Library Systems at Williams College Libraries, where his responsibilities include management of the Innovative Interfaces Millennium system and OpenURL linking systems. Walter has been working on a task force with NExpress libraries and Innovative to bring up a non-returnables module.David M. Pilachowski is the College Librarian at Williams College. As University Librarian at Denison University, he was a founding director in establishing the Five Colleges of Ohio consortium. The group created an OPAC that served as each campus's local and union catalog for the sharing of books and other circulating collections. He worked previously at Colgate University and the University of Vermont. He earned his MLS from the University of Illinois and his BA in political science and Asian Studies at the University of Vermont.
Presentation (PowerPoint - 739 kb)


Speed Dating, Hookups, and Enduring Partnerships: A Dialogue about Consortial Relationships for Collection Development & Acquisitions - Panelists will engage in a dialogue about developing collections and acquiring materials within consortium/consortia. The perspectives of consortium administrator, vendor, associate library director and electronic resources librarian will be represented. Issues such as license terms and negotiations, determining pricing models, collection development planning and strategies, and evaluating advantages and disadvantages of different buying groups will be addressed.

Anne Myers has been Head of Technical Services at Boston University Law Library since 1990. She received her B.A. from Vanderbilt University and her M.L.S. from the University of Texas at Austin. She chaired the Innovative Users Group in 2002/03 and is a current member of the Executive Board of the American Association of Law Libraries.Leslie Horner Button holds a master's degree in Labor Studies and received her MLS in 1993 from the University of Rhode Island. She has served as head of the Serials Section and head of Acquisitions at the University of Massachusetts/Amherst, where she is currently associate director for Collection Services. In her leisure time she enjoys reading, gardening, golfing, and traveling.Jennifer Carroll is the Electronic Resources Librarian for the University of New Hampshire. Since she started in 2001, she has coordinated selection and acquisition and has been responsible for providing access to all electronic materials for the UNH community.Leslie Knapp is Director of Client Relations for EBSCO's Shrewsbury, NJ office. In that role she coordinates the delivery of world-class customer service to EBSCO's large academic, medical and corporate clients in New England and in the Middle Atlantic states. In addition, Leslie is responsible for several Account Services Managers who provide field service in this territory. Leslie has more than 25 years experience working in and with libraries and with vendors. She received her M.S. in Library Science from Simmons College. A member of ALA, ACRL, NELA, SLA and NASIG, Leslie has served on countless committees during this time and has published articles on serials pricing and alternative careers. Originally from Rhode Island, Leslie now lives north of Boston.Barbara Preece currently serves as Executive Director of the Boston Library Consortium. She served previously in a variety of positions at Southern Illinois University Carbondale, including Associate Dean for Technical and Automated Services. Barbara is active in LAMA and was the former editor of LA&M. Most recently she was selected as a member of the 2005 class of the UCLA Senior Fellows. Barbara received her BA from the University of New Hampshire and an MA in Library Science from the University of Minnesota.


Poster Session Titles, Presenters and Summaries:

Creative Collaborations: International Resource Sharing with Japan - the Global ILL Framework in Action.
Kathryn Ridenour, Head, Interlibrary Loan & Document Delivery, Diane McKinney, Borrowing Supervisor, Interlibrary Loan & Document Delivery, and Sharon Domier, East Asian Studies Librarian, W.E.B. Du Bois Library, University of Massachusetts Amherst. The poster session will provide background information about the North American Coordinating Council for Japanese Library Resources (NCC), participation in the Global ILL Framework project (GIF), and user guides for both researchers and Interlibrary Loan staff on workflow and bibliographic verification procedures.

All Research is Local: Collaborating to Transform Freshman Library Instruction. Carolyn White, Assistant Professor/Library Specialist, and Susanne F. Paterson, Assistant Professor of English, University of New Hampshire at Manchester. As librarian and English professor at the University of New Hampshire at Manchester (UNH's urban, commuter college), we collaborate, weaving information literacy into writing assignments and library instruction sessions. By focusing on critical reading and evaluation techniques, we ensure that students develop information literacy skills that will serve them well in college and beyond.
Handout 1 (Word document)
Handout 2 (Word document)

Educating and Advocating for Change Across a Consortium: The Boston Library Consortium's Scholarly Communication Project. Hillary Corbett, Assistant Head, Print Management, Northeastern University Libraries. Consortia can enhance cross-campus partnerships between member libraries and their faculty through centralized education and advocacy programs. The current crisis in scholarly communication was the focus of a recent project to connect with faculty at member institutions of the Boston Library Consortium.
Handout 1 (PDF document)
Handout 2 (PDF document)

All Health is Local: Introducing Go Local Massachusetts. Sally Gore, MS LIS, Project Librarian, Go Local Massachusetts, Lamar Soutter Library, The University of Massachusetts Medical School, and Brenda Collins, MLS, CHIS, Librarian, Wilkens Library, Cape Cod Community College. "All Health is Local: Introducing Go Local Massachusetts" is a 15-minute DVD demonstrating how to use the "Go Local Massachusetts" database which links from MedlinePlus® web pages to pertinent local health care agencies, services, support groups and referral centers at the town and county level. The poster describes the collaborative process involved in conceiving, planning, producing, publicizing and distributing the DVD.
Handout 1 (Word document)
Handout 2 (Word document)

Facilitating self-directed learning progressively in a faculty-librarian collaborated environment. Irena Bond, Assistant Professor of Instructional Resources/Librarian, and Alice Gardner, Assistant Professor of Pharmacology/Toxicology, Massachusetts College of Pharmacy and Health Sciences. Poster describes a staged self-directed learning approach using problem-solving, critical thinking, and information literacy practice to help pharmacy students develop self-directed learning skills. Guglielmino's Self-Directed Learning Readiness Scale (SDLRS) is used to assess leaning outcomes.
PowerPoint Presentation

Foundations for Learning: Integrating the Library and the Classroom. Jennifer Hanson, Coordinator of Instruction / Reference Librarian Emerson College. This poster will show information on past collaborative efforts between the Library and Freshman Writing Program and the current use of the Bedford Researcher as it is incorporated into the classroom and Library classes. Activities used in Library classes and ways in which connections to the classroom were made easier through use of the Bedford Researcher will be emphasized.
Handout 1 (Word document)
Handout 2 (Word document)

A Partnership Between Librarians and Faculty Teaching Information Literacy. Laura Saunders, Adjunct Faculty/ PhD candidate,
Simmons College Graduate School of Library and Information Science. This display presents the Middle States Framework for collaboration between librarians and faculty, and offers a sampling of the types of collaborative activities currently being offered. Librarians will find this information useful in implementing collaborative information literacy programs of their own, as well as articulating how their instructional activities meet accreditation criteria and align with the mission of their respective universities.

The Faculty-Librarian Information Literacy Partnership at JWU. Rosita E. Hopper, Director, Providence Campus Libraries, Johnson & Wales University. This poster session will depict the process by which faculty and librarians at a multi-campus university partnered over a period of two years to establish a model for improved information literacy across the curriculum, resulting in the embedding of specific information literacy objectives in 12 core arts & sciences courses. Review the process both from the perspective of interpersonal communication, higher education pedagogy, and library administration.

The Use of E-books in Teaching Information Technology: A Marriage Made in Cyberspace. J. Stephanie Collins, Professor and Chair, Information Technology Department, School of Business, Carol Thurston West, Associate Professor and Electronic Resources Librarian, Shapiro Library, and Deborah Ross Wilcox, Associate Professor and Technical Services Librarian, Shapiro Library, Southern New Hampshire University. This poster describes a solution developed to provide access to up-to-date materials in the field of Information Technology for on-campus and Distance Education students at a small private university. Two librarians and an IT faculty member worked together to develop an e-book collection that covers the topics offered in the IT program as well as related topics.
PowerPoint Presentation

Collaborative "Just-In-Time" Research Instruction for Undergraduate Marketing Students at Salem State College. Nancy C. Dennis, Business Reference and Instruction Librarian, and Linda J. Coleman, Professor of Marketing and Decision Sciences, Salem State College. Salem State College Business Librarian Nancy Dennis and Marketing Professor Linda Coleman have developed the "Just-In-Time" model of research instruction for undergraduate marketing classes. This approach is based on in-class, multiple sessions over a four-week period when students are preparing presentations and projects.
Link to web site

Creating and Implementing a Nursing Information Literacy Program at TRCC. Mona Florea, Reference/Instruction Librarian, Three Rivers Community College, and and Lili Rafeldt, R.N., M.A.The Nursing Information Literacy Program at TRCC aims at educating students to use core print and online nursing information resources, to construct information search strategies by selecting effective search methods and techniques, and critically evaluate information. The success of the program is an example of the benefits of collaboration between faculty and librarians.

American Studies Web Museum: Primary Source Materials as a Digital Resource at Middlebury College. Andrew M. Wentink, Curator, Special Collections & Archives, Middlebury College Library and Holly Allen, Assistant Professor of American Literature & Civilization, Middlebury College. This poster outlines the process by which individual curricular goals were met through the collaborative creation of a digital resource. The American Studies Web Museum has been developed as an evolving curricular resource designed to illuminate issues of national historical significance through a local perspective.
Poster (PDF document)

Tisch Library/Berger Technology Transfer Endowment Program: Encouraging Faculty/Library Technology Partnerships. Laurie Sabol and Anna Neatrour, Tufts University. The poster will illustrate the collaborative nature of the Berger Family Technology Transfer Endowment program, presenting each of the winning projects, and detailing the most recently concluded project, the Research Paper Navigator (RPN). The ultimate goal of the program is for the collaborations to become a continuing partnership that benefits faculty and students.
Handout (Word document)

Developing a Collaborative Map Scanning Project: A Partnership Involving the University of New Hampshire Library and the NH GRANIT Geospatial Data Repository. Thelma B. Thompson, University of New Hampshire, Dimond Library. The University of New Hampshire Library is enhancing its digital collection of scanned historical topographic maps of New Hampshire. Working with NH GRANIT, the project involves rescanning maps at higher resolution using a large-format scanner, processing them for use with geographic information system software, and adapting GRANIT's geospatial metadata for library use.
Handout (Word document)

Choosing a Major: What's Information Literacy Got to Do With It? Cathy Rowe and Laura Kohl, Salve Regina University McKillop Library. The purpose of the "Choosing a major" presentation is to motivate first year students to become actively involved in the process of investigating various majors early in their academic career. Librarians team up with Career Development and Academic Advising staff to show them how to make informed decisions by finding, evaluating, and synthesizing information from a variety of sources.
Handout (PDF document)

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